Privacy Policy

Commitment to Privacy

MoonWin is dedicated to protecting the personal data of our Australian users. This policy outlines our transparent approach to data management, ensuring that your information is processed fairly and securely in accordance with local standards.

Types of Data Collected

We collect specific categories of information to provide our gaming services:

Identity Information: Name, date of birth, and identification for age verification (18+).

Contact Details: Residential address, telephone number, and email.

Technical Logs: IP addresses, device types, and browser specifications.

Transactional Records: Details regarding deposits, withdrawals, and gaming history.

How We Use Your Information

Processing occurs under legal bases such as contract performance, legal compliance, or legitimate interest. This includes:

Account creation and maintenance.

Verifying identities to prevent fraud.

Processing financial requests and player support.

Communicating platform updates via [email protected].

Security and Retention Standards

We implement rigorous administrative and technical safeguards to protect your data from unauthorized access. Your personal information is retained only for the duration required to fulfill the purposes of your account or as dictated by legal and financial record-keeping obligations.

User Rights and Access

As a user, you hold specific rights over your data, including the right to access, correct, or request the deletion of your personal records. You may also object to certain types of processing or request data portability. To exercise these rights, please contact our privacy team.

International Data Transfers

To facilitate our global operations, your data may be processed on servers located outside of Australia. We ensure that such transfers are protected by standard contractual clauses or similar safeguards to maintain a high level of protection.